1. Benefits & Member Records Officer I- LP12

Terms of Service: Permanent

Our client, operating within the Pension Fund sector in the East African region, is looking to fill key positions to join a team dedicated to delivering client centric services aligned with its strategic goals and plans for the next five years and beyond. Reporting directly to the Chief Executive Officer, candidates must be prepared to take on vital roles defined by the policies and frameworks established to fulfill the organization’s core mandate.

An officer at this level will work under the supervision of a senior officer.

a) Duties and responsibilities

(i) Receiving and documenting legitimate benefit claims applications;

(ii) Opening of claim files and capturing the data into the system;

(iii) Checking folios, marking and dispatches files to respective sections/officers;

(iv) Responding to customer enquiries through mails and telephone calls;

(v) Receiving claims from Documentation section, sorting and batching for awarding into        the system; and

(vi) Capturing of claims into the system to determine amounts payable and bank details of payee(s).

b) Requirements for Appointment

For appointment to this grade, an Officer must have:

(i) Served for a minimum period of three (3) years at the grade of Benefits Administration Officer II or a comparable position;

(ii) Bachelor’s Degree in any of the following disciplines: Social Sciences, Business Administration, Marketing or related field from a recognized Institution;

(iii) Proficiency in computer applications;

(iv) Fulfilled requirements of Chapter 6 of the Constitution; and

(v) Shown merit and ability as reflected in work performance and results.

Mode Of Application

Applications should be submitted to us as follows:

(i) Visit our recruitment platform www.ajglobalconsult.com and click the (jobs Section) and make an online application or,

(ii) Submit a copy of your application complete with your curriculum vitae and accompanying

documentation to recruitment@ajglobalconsult.com/ OR make  job application  by post to the address below:

Director

Human Resource Division

A&J Global Ltd

P.O Box 852-00618 Ruaraka, Nairobi

Response should be submitted with a plain sealed envelope clearly marked with the reference of the advert. The application should be received on or before 1^st  May 2025 at 1700hrs.

Only shortlisted candidates will be contacted and invited for interviews.                                           

NB: By Applying, you consent that the Consultant or the Employer may reach out to any relevant reference cited in your application, your Past Learning Institutions and any state organ in line with Chapter 6 of the Kenyan Constitution. You also consent that your data will be used specifically to make this process a success but in line with the data protection Act of Kenya.

For Information and Queries contact admin@ajglobalconsult.com/

Contacts

+254113386283 (Normal Calls), +254 726241095 (WhatsApp), +254 741 139018 (WhatsApp)

A&J Global Limited is a Licensed Recruitment Agency by the National Employment Authority of Kenya for Local and International on the land Recruitment and also Licensed by the Kenya Maritime Authority For the Recruitment of Seafarers